To initiate a return please insert your order number and email address.
Please note for a return to be accepted, the following conditions apply:
•Items must be unused and in sellable condition, with all original tags attached.
For further questions, contact our Client Service .
Please enter your order details above to initiate a return request by selecting the items you wish to return. Once the form is submitted, you will receive a Return Authorization email with detailed instructions on how to ship your package back to us. Please ensure to print both the return label and the return proforma invoice, indicating on the proforma the quantity of items being returned and the item value, especially in cases involving multiple quantities.
Carefully repack the items using the original order box, ensuring all accessories and original packaging are included. Returned items must be in their original condition, with all tags intact.
Affix the return label and return proforma invoice (received via email or found inside the original shipment) to the outside of the package. Please contact the designated courier, whose name is indicated on the return label, to schedule a pickup.
For any questions or other information you may refer to our Terms and Conditions or contact Client Service .