Customer Care

Pre-order


What is a pre-order and how does it work?

A pre-order is the reservation of an item that is not yet available for sale, but will be soon. An estimated delivery date is indicated for each pre-order item within the product page.

  • Mixed order consisting of currently available and pre-order items: the products will be dispatched at two different times, but you will be charged only once for the shipping fees
  • Order consisting of pre-order items with different delivery dates: the products will be shipped together on the latest estimated delivery date.

In any case, you will receive a confirmation email as soon as the package is shipped. The purchase of pre-order items can be made with Credit Card only. Once you complete your order, we will ask your bank to verify the supplied details; the validity of your credit card could be confirmed through a payment authorization of 1 USD. This authorization is not a charge: Marni Online Store will charge your card only once the package is being shipped.

Contact Us